Reflections of a McDonalds manager

Posted on | February 21, 2015 | No Comments

…You don’t fire. You would only fire for cause like drugs or stealing. But what happens is he signed up for thirty hours a week and suddenly he’s only scheduled for four. So either he starts being more available or he quits… The only qualification to be able to do the job is to be able physically to do the job… And being there is the main part of being physically able to do the job… It takes a special kind of person to be able to move before he can think. We find people like that and use them till they quit.

Barbara Garson (1989) The Electronic Sweatshop: How computers are transforming the office of the future into the factory of the past, Penguin, New York, p. 33.

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